Features

The Speed and Efficiency Optimization feature ensures that the chatbot operates at peak performance, delivering fast and accurate responses to user inquiries. This feature leverages advanced technologies and streamlined processes to provide an exceptional user experience characterized by minimal wait times and high accuracy.

MacroGPT runs on Kubernetes on AWS providing excellent data security and infinite scalability by allowing increase computer power on demand. As a result, MacroGPT solutions can deal with unexpected spikes in demands, supporting your growth.

MacroGPT’s Data Analytics platform enables you to explore individual client queries in depth and customize your offerings by better understanding your client needs and preferences.

The Customizable Chatbot Popup Trigger is a versatile feature designed to enhance user experience by allowing users to control when the chatbot appears on their webpage. This feature provides website administrators with the flexibility to choose whether the chatbot should automatically pop up when the webpage loads or remain hidden until manually activated by the user.

The Pre-Chat Form Collection feature enhances the efficiency and effectiveness of chatbot interactions by prompting users to fill out a form with their details before initiating a chat. This allows you to gather essential information about the user upfront, leading to more personalized and relevant support or engagement.

The Starter Prompts feature is designed to simplify user interaction with the chatbot by providing predefined prompts that guide users through their inquiries. These prompts help users initiate conversations more easily and ensure that they receive relevant assistance quickly and efficiently.

The Chat Feedback feature enables administrators to collect, analyze, and act on user feedback regarding their chatbot interactions. This feedback is crucial for quantifying the chatbot’s performance and identifying areas for improvement, allowing for continuous optimization and enhancement of user satisfaction.

The Speech-to-Text feature enhances user interaction with the chatbot by allowing customers to use their voice to input queries. This feature leverages advanced speech recognition technology to convert spoken words into text, making it easier and more convenient for users to communicate with the chatbot, especially in scenarios where typing might be cumbersome.

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